Author Archives: John Lynch

Which file transfer service is best for my business?

There are many different file transfer services and the one that suits you best depends very much on what you need to do. For example if you simply need to send a few files occasionally that are too big for email the service you need is very different from the service you need if you want to impose a central file sharing policy for your department or organisation.

Often, simple files sharing by many departments can ultimately turn into a requirement for a central policy as the need for accountability, control and enhanced security arises, so scalability is often good to consider at the outset.

With the above in mind, and presuming secure file transfer is a must, in most cases you’ll also need to consider how you want your staff and customers or partners to send and receive data – over the web, via  FTP or secure FTP or a mix of all three.

Many companies are still using FTP so flexibility in the method used should be a consideration too. Many solutions market themselves as replacements for FTP but FTP is reliable, will be around for a long time to come and is also secure if you use SFTP. Flexibility in access method is important.

Here are some file transfer services to consider.

On Premise solutions
Microsoft Sharepoint – a sophisticated online collaboration tool but mostly used within the enterprise due to security considerations.

In-house FTP server software such as IPSwitch or CuteFTP server for installation on corporate servers providing controlled external access to files and folders on the LAN. This is generally a license model and makes use of local internet up-links and require ongoing server and firewall administration.

Dedicated file transfer solutions such as Aspera and FileCatalyst offer proprietary managed file transfer. By exploiting the UDP protocol such solutions claim faster transfer speeds especially over long links. Dedicated client software is needed on every point to transfer files.

Cloud solutions
Instant or casual, consumer origin file sharing – two well known examples Dropbox and YouSendIt, offer low initial costs and little investment in setup and are easy to use. They are turning their attention to business use in recent time. Files are transferred on a ubiquitous platform which is a consideration where corporate identity is an important factor and they often require users to register in order to download files. There can also be limits to file sizes too.

Solutions geared towards business to business file exchange include Sharefile, FTP-Stream or Egnyte. All have relevant business features. Some offer good branding potential with FTP-Stream offering complete ownership of your identity such that it is often perceived as an extension to the corporate website.

Also Box.net – now Box.com is a sophisticated service but principally tuned to online collaboration as opposed to heavy duty external file transfer. If your business is global ensure that the service has a global network and check the file size limits as well as the access method it supports.

We’d love to hear any comments or experiences on the services outlined in this post and if you would like a free consultation about your file transfer requirements get in touch with us us here.

Cloud managed file transfer checklist

When it comes to organizations and businesses updating their FTP systems most are moving towards managed file transfer solutions. There are many considerations when choosing a suitable solution for your business. Do we want an in house FTP Server software solution for installation on our corporate servers, a dedicated file transfer solution requiring dedicated client software to transfer files, or do we look to the cloud?Recent clarification of what exactly defines “cloud computing”  by NIST (National Institute of Standards and Technology – U.S. Department of Commerce) in September 2011, is much welcomed and really helps to define what exactly the “cloud” element of a managed file transfer solution means. NIST define cloud computing as:

                  “A model for enabling ubiquitous, convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.”In summary this definition lists five essential characteristics of cloud computing:

  • On-demand self-service  - buy anytime and ability to provision yourself.
  • Broad network access  - capabilities are available over the network and accessed through client platforms  e.g. laptops, workstations, mobile phones and tablets.
  • Resource pooling – the provider’s computing resources are pooled to serve  multiple consumers using a multi-tenant model. Customer generally has no control or knowledge over the exact location of the provided resources but may be able to specify location at a higher level of abstraction (e.g., country, state, or datacenter).
  • Rapid elasticity or expansion – highly scalable.
  • Measured service –  automatically controls resource use which can be monitored, controlled and reported providing transparency.

These 5 characteristics provide a useful checklist or benchmark when initially considering large file transfer solutions and will aid understanding of what a real cloud offer is. We’ll look at each of the file transfer options in more detail in a later post.